51动漫

Student Account Help Center

Student Account Help Center

Get support for login, security, and student tech tools.

Managing your 51动漫 accounts should be simple鈥攚hether you're resetting a password, updating security info, or getting support after hours. This page brings together all the tools and resources you need to stay connected to your classes, your support team, and campus updates. If you ever get stuck, we're just a click or call away.

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Forgot your password? Don鈥檛 worry鈥攊t鈥檚 easy to reset.

With 51动漫鈥檚 Single Sign-On (SSO) system, you can securely reset your password in just a few steps鈥攏o tech experience needed.

Here鈥檚 how:

  1. Go to the .
  2. Click 鈥淔orgot Password.鈥�
  3. Enter your Viking ID.
  4. Either use the SMS, Authenticator App, or answer the security questions you set up when creating the account to verify your account ownership.
  5. Follow the prompts to create a new password.

Once you鈥檝e reset your password, you鈥檒l be able to access your 51动漫 accounts right away.

 

Update your security questions anytime鈥攆or better access and peace of mind.

Your security questions help verify your identity when resetting your password or signing in from an unfamiliar device. Keeping them up to date ensures you can always access your 51动漫 accounts when you need them.

To update your security questions:

  1. Log in to your .
  2. Click your name in the upper-right corner.
  3. Select 鈥淢y Account鈥� from the dropdown menu.
  4. Re-enter your current password to continue.
  5. On the Account Recovery Settings page, you can:
    • Change your security questions and answers
    • Select entirely new questions from the provided list
    • Update your recovery phone number or email address
  6. Click 鈥淪ubmit鈥� to save your changes.

Tip: Choose answers that are easy for you to remember but hard for others to guess. And make sure your recovery contact info is current.

Need help? Our Student Services Help Desk can walk you through the process.

Contact the Help Desk

 

Your classes, appointments, and support鈥攔ight in your pocket.

The Watermark Student App helps you manage your academic life from anywhere. Whether you're checking your grades, booking a meeting with your advisor, or tracking attendance, everything is just a tap away.

With Watermark, you can:

  • Schedule appointments with your advisor, counselor, or Success Team
  • View your courses, grades, and attendance
  • Receive push notifications for important updates
  • Access support services from your phone or tablet
  • Be alerted to class cancellations

How to get started:

  1. Open your phone鈥檚 app store.
  2. Search for 鈥淲atermark Student.鈥�
  3. Download the app.
  4. Log in using your 51动漫 username and password.

Need help setting it up? Stop by Student Services or the Library Help Desk for support.

Stay on track鈥攕tay connected鈥攚ith Watermark.

Keep up to date on closures and important notices.

The Everbridge 360 App will keep you up-to-date on any college closures or important notifications right through your mobile device.

Everbridge 360

How to get started (mobile):

  1. Open your phone鈥檚 app store.
  2. Search for 鈥淓verbridge 360鈥�
  3. Download the app.
  4. Use the Organization code "gocc".

(Windows)

The Windows app will be installed on your college computer.
You can log in using your Viking ID via SSO.
If it is not installed, contact the Helpdesk: helpdesk@glenoaks.edu

     

For staff to receive SMS alerts, ensure HR has your correct cell number in Colleague.

Need tech help? We鈥檝e got your back鈥攄ay or night.

Whether it鈥檚 a login issue, password problem, or something you can鈥檛 quite figure out, our support teams are here to help you get back on track quickly.

Student Services Help Desk

Best for: General login issues, password resets, account access problems
Location: Student Services Office 
Hours: Monday鈥揊riday, 8 AM鈥�4 PM

Our friendly team can help you troubleshoot your account. If the issue is more complex, we鈥檒l escalate it so you鈥檙e not left waiting.

Evening & Weekend Support 鈥� Library Help Desk

Best for: After-hours access issues or evening support
Location: Library Circulation Desk
Hours: Weekday evenings & weekends (check current library hours)

Our trained staff can help with account access or escalate urgent tech issues鈥攅ven outside traditional business hours.

Reminder: For your security, you鈥檒l need to verify your identity with a school ID or personal information before we can make changes to your account.